NERD FORCE HELPDESK

Live technical support for all of your IT users

Nerd Force Helpdesk is an excellent service for users to get immediate support for their day to day IT issues. Trained US based technicians will work closely with users to troubleshoot and identify issues and affect changes and fixes immediately. Using secure tools, technicians can remotely log into the customers computer and make any necessary adjustments and fixes so the user can get back to work quickly. If the issue is more than the technician can handle, a dispatch is sent out to the on-site staff that will have all of the initial triage information gained during the phone call.

NEXMAIL STANDARD EDITION

Email, Calendaring & Sharing for Your Business

With NexMail SE, you can take advantage of a Web-based, secure, best-in-class business email application which allows you and your staff to share calendars, contacts and files easily. There's no need to invest in a costly Exchange server or even hire support or IT staff. NexMail SE is a hosted email service provider, meaning that all the hardware, service and upgrades are handled on our end. The minute you login to your account, you have the latest, most up-to-date version of the application. NexMail SE provides reliable, high-quality business class email for your entire staff at a fraction of the cost of Microsoft Exchange.

NexMail SE offers 10GB of storage, and allows for quick and seamless collaboration between you and your co-workers with easy-to-use file, contacts and calendar sharing. Anti-spam and anti-virus protection offers the security you need to feel certain that your communications will remain confidential. The NexMail SE interface is similar in nature to that of the more expensive solutions, minimizing any learning curve needed to get used to a new application. NexMail SE also offers POP3/IMAP/SMTP support which means that NexMail SE can access your emails from another account - and place them in your NexMail SE inbox! You'll never need to toggle between email boxes again.

And because NexMail SE is a Software as a Service (SaaS) offering, your users have access to their accounts anytime, anywhere!

NexMail SE is flexible and scalable. As your business grows, NexMail SE allows you to quickly and easily create additional email accounts for your enterprise. And you can rest assured knowing that you can find the answers to any questions you may have 24/7 via our customer support site.

NEXMAIL PROFESSIONAL EDITION

Affordable Hosted Microsoft Exchange

Reliability and availability of corporate e-mail systems is becoming increasingly important to small and medium sized businesses, but often budgetary constraints do not allow these smaller organizations to leverage technology in the same way as their larger counterparts - Until now!

Designed as a highly available e-mail solution, NexMail PE offers all of the Microsoft Exchange features that your business needs. NexMail PE is built upon a resilient infrastructure in our own datacenter ensuring high availability and reliability for your mail service.

NERD VAULT ONLINE BACKUP

Never lose data again with our premium online backup service

The Nerd Vault online backup service involves the storing of files from your computer in another location. In this way, if there is ever any loss of data on your primary machine, you still have your data in backup and can restore those files. In the world of computers, loss of data can be devastating, and while there are possibilities for recovery of data after a disaster it is far easier to restore your files from backup than to attempt to find your data on a crashed hard drive.

NEXUS MONITORING SERVICES

Proactive maintenance of a healthy network environment for your company

The Nexus Monitoring Service (NMS) is a powerful Web-based monitoring platform, simplifying the management of networks and servers. An intuitive color-coded representation of which servers are experiencing issues, allows us to quickly determine what areas need immediate attention. With NMS, our staff can visually assess the health of your network through a web interface. The monitoring process is enhanced with NMS Notifications to notify Nerd Force when defined events occur.

To learn more about our Managed I.T. Services please call 1-800-979-NERD (6373).